Support
We are a small team and we answer our own email.
Get in touch
Email [email protected] for anything at all — questions about your account, billing, a bug, a feature you wish existed, or help getting set up.
We aim to reply within one business day.
It helps if you include:
- The email address on your EVY account
- What you were trying to do, and what happened instead
- A screenshot, if something looked wrong
Integrations
EVY connects to other services only when you ask it to, and you can disconnect any of them at any time from Settings → Integrations in the app. Disconnecting takes effect immediately.
Lets EVY publish posts to your profile on the schedule you choose. EVY does not read your feed, your connections, or your messages.
Slack
Lets EVY tell your team when you publish a post, so they can support it. When you connect Slack and choose a channel, EVY can:
- Post a message in the channel you chose
- Send a direct message to the people in that channel
- Read the list of channels and the names of people in them, so it knows where to post and who to message
EVY cannot read your team's messages. We do not request message history access, file access, or email addresses. EVY only posts, and only where you tell it to.
You can turn the team notification off for any individual post when you schedule it, and you can remove EVY from your workspace at any time from Slack's own app management screen.
Your data
Our Privacy Policy explains what we collect and why. If you want your data exported or deleted, email [email protected] and we will take care of it.
Billing
See our Refund Policy for cancellations and refunds, or email us and we will sort it out.