How many employers provide AI tools, guidance or training to staff?
About half of workers say their employer has brought in AI tools, 42 to 49 percent in 2024 to 2026, but only 25 to 40 percent report a clear AI plan or policy. Counted by firms instead of workers, adoption is lower: 20 percent of EU firms and 24 percent of US businesses use AI, because most firms are small.
- Medium confidence
- 4 primary sources
- 2025 to 2026
- Last checked
Every study on one scale
Chart values as text
- Scale: % of workers reporting each. Shaded range: 42–49% tools.
- Gallup, AI tools (2026): 47% tools
- Gallup, clear plan (2026): 25–26% clear plan
- KPMG and Melbourne (2025): 42% tools, 34% policy
- Gallup, guidelines (2025): 30% guidelines or policy
Why medium confidence: Two independent creators with different methods agree in the 40s, but one counts all employees and the other AI users, and about one in five US employees do not know what their employer has done. Firm counts from two official statistics agencies are reliable on their own terms and are shown separately.
Sources
| Study | Creator | Year | Sample | Method | Figure | Link |
|---|---|---|---|---|---|---|
| Organizational AI Adoption Jumps Six Points (Q2 2026 workforce study) | Gallup | 2026 | 22,573 US employees, 6 to 20 May 2026 | Probability-based Gallup Panel; worker-reported, with a don't-know option since late 2025 | 47% say their organization has integrated AI tools (38% in Q4 2025); about 20% don't know; 25% say a clear plan for AI was communicated “Forty-seven percent of U.S. employees now say their organization has integrated AI tools” | gallup.com ↗ |
| Indicator: Artificial Intelligence | Gallup | 2026 | US employees, quarterly Gallup Panel waves | Worker-reported; the August 2026 value is read from the indicator's chart data | Clear plan for integrating AI communicated: 15% (2024), 22% (2025), 25% (May 2026), 26% (August 2026); AI tools integrated 49% (August 2026) | gallup.com ↗ |
| Trust, attitudes and use of artificial intelligence: A global study 2025 | University of Melbourne and KPMG International | 2025 | 32,352 employed people in 47 countries, November 2024 to January 2025 | Online survey; worker-reported | 42% of AI-using employees use employer-provided tools; 34% have a policy guiding generative AI use, 6% a ban, 41% none, 19% don't know “only two in five say there is a policy guiding its use” | mbs.edu ↗ |
| AI Use at Work Has Nearly Doubled in Two Years | Gallup | 2025 | US employees, Gallup Panel, May 2025 | Worker-reported, before the don't-know option was added | 30% say their organization has general guidelines or formal policies for AI use (20% in 2024) “30% of employees say their organization has either general guidelines or formal policies” | gallup.com ↗ |
What share of companies use AI?
About one in five, counted by firms. 19.95% of EU enterprises with 10 or more employees used AI in 2025, rising to 55% of large ones, and 23.8% of US businesses used AI in the two weeks to 20 September 2026, rising to 37% of firms with 250 or more staff. Weighted by employment the picture changes: 78% of the US labor force works at firms that have adopted AI.
| Study | Creator | Year | Sample | Method | Figure | Link |
|---|---|---|---|---|---|---|
| Use of artificial intelligence in enterprises | Eurostat | 2025 | 157,000 EU enterprises with 10 or more employees, 2025 | Official statistics; firm-reported use of any of eight AI technologies | 19.95% of EU enterprises (13.48% in 2024); small 17.0%, medium 30.4%, large 55.0%; Denmark 42.0%, Romania 5.2% “In 2025, 19.95% of EU enterprises used AI technologies.” | ec.europa.eu ↗ |
| Business Trends and Outlook Survey (BTOS), national estimates | US Census Bureau | 2026 | About 20,000 responses per two-week period from US businesses | Official experimental survey; firm-reported. The question changed in late 2025, so older figures are not comparable. | 23.8% of US businesses used AI in any business function (period ending 20 September 2026); 37% of firms with 250 or more employees (spring 2026) “did this business use Artificial Intelligence (AI) in any of its business functions?” | census.gov ↗ |
| Monitoring AI Adoption in the US Economy (FEDS Notes) | Jeffrey S. Allen, Federal Reserve Board | 2026 | Comparison of Census, St. Louis Fed and Atlanta Fed surveys | Research note comparing firm-weighted and employment-weighted adoption | About 18% of US firms used AI at the end of 2025, while 78% of the labor force works at firms that have adopted AI “78 percent of the labor force works at firms that have adopted AI” | federalreserve.gov ↗ |
How many employers train staff on AI?
A minority, though the questions differ. In 2024, 39% of AI users had received AI training from their company (Microsoft). In Denmark, 39% of employers that encourage AI chatbots provide training. About 15% of AI-using US firms report training staff (Census, late 2025). Where employers combine encouragement, tools and training, 93% of Danish workers in exposed jobs use AI, against about 41% where employers do nothing.
| Study | Creator | Year | Sample | Method | Figure | Link |
|---|---|---|---|---|---|---|
| 2024 Work Trend Index Annual Report | Microsoft and LinkedIn | 2024 | 31,000 knowledge workers in 31 markets | Online survey. Microsoft sells AI tools and training. | 39% of people who use AI at work have had AI training from their company “Only 39% of people globally who use AI at work have gotten AI training” | microsoft.com ↗ |
| Still Waters, Rapid Currents: Early Labor Market Transformation under Generative AI (NBER Working Paper 33777) | Anders Humlum and Emilie Vestergaard, with Statistics Denmark | 2026 | About 25,000 workers at about 7,000 workplaces, late 2024 | Worker-reported employer policies, linked to government records | 43% of employers encourage AI chatbot use; of those, 61% provide an enterprise chatbot and 39% training “about 43% explicitly encourage their use, another 21% allow it” | nber.org ↗ |
Numbers you may have seen
These figures circulate widely. Here is what the original source says.
- Only 5% to 10% of US businesses use AI (Census). That was the old question, about AI used to produce goods or services. With the current wording it is 17% to 24% (late 2025 to September 2026).
- 78% of companies use AI. 78% is the share of the US labor force working at firms that have adopted AI, which large firms dominate. Counted by firms it is 18% to 24%.
- Gallup: 44% of organizations have integrated AI. It is the share of employees who say so, from May 2025, before Gallup added a don't-know option. The comparable figure for May 2026 is 47%.
- One in five EU companies use generative AI. Eurostat's 19.95% counts any of eight AI technologies, including older ones. Text or speech generation alone was 8.76% of enterprises in 2025.
- Only 25% of companies offer AI training (Microsoft). Microsoft's 2024 report said 25% of companies were planning to offer generative AI training that year. It was a plan, and is now dated.
More from Who Uses AI at Work
- F-1440–50%What share of workers use generative AI at work?
- F-1540–52%What do people use AI for at work?
- F-1678–85%Which occupations and industries use AI the most?
- F-1712–24 ptsWho uses AI at work more, by age, education and income?
- F-185–16 ptsIs there a gender gap in AI use at work, and how large is it?
- F-1950–78%How many workers use AI tools their employer did not provide, and how many hide it?
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